Amazon unveils Kindle Fire HDX with 24/7 live help

SEATTLE — Amazon is refreshing its line-up of tablet computers with devices called Kindle Fire HDX. The tablets are significantly faster and weigh less than the previous generation.

The 7-inch (17.8-centimeter) and 8.9-inch (22.6-centimeter) versions use displays that have more pixels per inch than Apple’s latest iPad. They also come with a feature called “Mayday” that calls up a live customer service representative in a tiny video window to explain new features or troubleshoot problems. The helper can guide users with on-screen hand scribbles and even take control of the device from afar.

Amazon CEO Jeff Bezos introduced the feature to reporters Tuesday, saying it is “completely unique” and takes advantage of Amazon’s large cloud computing and customer service infrastructure.

source: technology.inquirer.net

Google may enter tablet market with 7-inch design

Wondering when Google is going to jump into the tablet fray? It may happen later this year, a DisplaySearch analyst told CNET.

The Google-branded tablet will have a 1280x800 resolution 7-inch display, according to Richard Shim, an analyst with DisplaySearch. Production is slated for April. The initial production run is between 1.5 million to 2 million units, according to Shim.

By comparison, the 7-inch Amazon Kindle Fire has a 1024x600 display.

source: http://news.cnet.com/8301-1035_3-57383979-94/google-may-enter-tablet-market-with-7-inch-design/?tag=txt;title